Refund Policy
Thank you for shopping at Cell Mart USA. If you are not entirely satisfied with your purchase, we’re here to help.
Returns
You have 30 calendar days from the date you received an item to return it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in its original packaging and have the receipt or proof of purchase.
Refunds
- Once we receive your item, we will inspect it and notify you that we have received your returned item. After inspecting the item, we will immediately notify you of the status of your refund.
- If your return is approved, we will initiate a refund to your credit card (or original method of payment). Depending on your card issuer’s policies, you will receive the credit within a certain number of days.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions about returning your item to us, please use our contact details.